Asking for a clear fee payment proof
When a parent sends a blurry or cropped UPI screenshot, or the payment hasn't reached your account, ask politely for the UTR or transaction ID. Thank them first and never sound suspicious.
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Ready-to-send messages
Thank you for sending the payment for {name}! 🙏 The screenshot is a little unclear on our side. Could you please share the UPI transaction ID (UTR) for {amount}? Then we'll mark {month} as paid. – {business}
Dear Parent, Thank you for the payment of {amount} for {name}'s {month} fee. We are unable to match it in our account. Kindly share the 12-digit UTR number from your UPI app so we can confirm it. Regards, {business}
Thanks! Please share the UTR number for {amount} so we can confirm {name}'s {month} fee. – {business}
Dhanyavaad! {name} ki fees ka screenshot clear nahi aa raha. Kripya UPI app se 12 digit UTR number bhej dijiye, taaki {month} paid mark kar sakein. – {business}
Replace {name}, {amount}, {month}, {dueDate} and {business} with your own details – or let the FeeSend app fill them in for every member automatically.
When to send
As soon as you check your bank or UPI app and can't match the payment. Do it the same day, while the parent still remembers paying.
Tips
- Tell parents where the UTR is: in their UPI app, under the payment details.
- Check for a pending or failed status before asking; sometimes the money is still on its way.
- In FeeSend, keep the payment proof against the student so you never ask twice.
Mistakes to avoid
- Suggesting the parent is lying about paying.
- Marking the fee paid before you've matched the money.
Send this to every pending member in one tap
FeeSend fills in each member's name, amount and month and opens your own WhatsApp ready to send. No copy-paste.
Questions
What is a UTR number?
It's the 12-digit reference for a UPI payment. Parents can find it in their UPI app's transaction details.
Can FeeSend store payment screenshots?
Yes. FeeSend supports UPI QR and payment proofs, so the proof stays with the student's record.