Asking parents for tuition payment proof

If a parent says they paid but you can't find it, thank them and ask for the UTR number from their UPI app. Keep it light, because you know these families personally.

Last updated:

Ready-to-send messages

Friendly

Thank you so much! 😊 I can't see the {amount} for {name}'s {month} tuition in my account yet. Could you send the UTR number from your UPI app? – {business}

Open in WhatsApp
Formal

Dear Parent, Thank you for informing us about the payment of {amount}. Kindly share the UPI transaction ID so that we can confirm {name}'s {month} fee. Regards, {business}

Open in WhatsApp
Short

Thanks! Please share the UTR for {amount}. – {business}

Open in WhatsApp
Hinglish

Dhanyavaad! {name} ki fees {amount} abhi mere account mein dikh nahi rahi. UPI app se UTR number bhej denge? – {business}

Open in WhatsApp

Replace {name}, {amount}, {month}, {dueDate} and {business} with your own details – or let the FeeSend app fill them in for every member automatically.

When to send

The same day the parent says they paid, after you've checked your UPI history.

Tips

  • Sometimes money goes to an old UPI ID; check that you shared the right QR.
  • Save the proof with the student's record in FeeSend.
  • If a payment failed, tell the parent kindly; the amount usually returns to them.

Mistakes to avoid

  • Asking in front of the student.
  • Sounding as if you doubt the parent.

Send this to every pending member in one tap

FeeSend fills in each member's name, amount and month and opens your own WhatsApp ready to send. No copy-paste.

Scan with your phone camera

Questions

What if the payment doesn't show in my account?

Ask for the UTR number, then check your bank statement. Failed UPI payments are usually refunded to the payer.

Where can parents find the UTR?

In their UPI app's transaction history, under the payment's details.